Hubspot vs Salesforce Sales Cloud: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas Salesforce Sales Cloud is an enterprise-grade CRM suitable for large enterprises. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while Salesforce Sales Cloud offers Einstein AI and advanced analytics, highly customizable platform, and market-leading enterprise features
Hubspot vs Salesforce Sales Cloud: Detailed Comparison
| CRM Features | Hubspot | Salesforce Sales Cloud |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs Salesforce Sales Cloud: Pricing
| Pricing | Hubspot | Salesforce Sales Cloud |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | Yes; free tier with up to 2 user licenses |
| Free Trial Duration | Free tools available; paid trials vary | Free trial available |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | $25 |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Per user |
| Monthly Billing Option | Yes; higher rate than annual | Yes |
| Annual Billing Option | Yes; discount for annual | Yes; typically required for listed prices |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Varies; annual commitment common |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | $25/user/month (Starter Suite) |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | $100/user/month (Pro Suite); Enterprise $175/user/month |
| Highest / Enterprise Plan Price | Enterprise; contact sales | $350/user/month (Unlimited); Agentforce from $550/user/month |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | Varies by edition |
| Contract Requirement | No long-term contract; month-to-month available | Annual contract typical for most editions |
| Add-on Costs | Add-ons and extra seats available; varies by hub | Add-ons and extra products available; varies |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; features vary by tier (Starter, Pro, Enterprise, Unlimited) |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | Varies by plan |
| Support Level by Plan | Varies by plan; higher tiers get more support | Varies by plan; higher tiers get premium support |
| Onboarding / Setup Fees | Optional professional services | Professional services available; not mandatory |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Per contract terms |
| Price Transparency Level | High; public pricing on website | High; public pricing on website |
Hubspot vs Salesforce Sales Cloud: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose Salesforce Sales Cloud if you are a large enterprises that needs a enterprise-grade that offers Einstein AI and advanced analytics, highly customizable platform, and market-leading enterprise features.
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or Salesforce Sales Cloud?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas Salesforce Sales Cloud offers Einstein AI and advanced analytics, highly customizable platform, and market-leading enterprise features and is ideal for large enterprises.
2. Which is cheaper, Hubspot or Salesforce Sales Cloud?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas Salesforce Sales Cloud's free plan starts from Free Suite (2 users); Starter $25/user/month; Pro $100; Enterprise $175; Unlimited $350; Agentforce from $550. Both offer competitive pricing, making them suitable for small to mid-sized businesses.
3. How does Hubspot compare to Salesforce Sales Cloud for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. Salesforce Sales Cloud is suitable for teams that need advanced customization, reporting, and scalability.
4. What are the pros and cons of Hubspot and Salesforce Sales Cloud?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| Salesforce Sales Cloud |
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5. Are integrations included or paid separately for Hubspot and Salesforce Sales Cloud?
Hubspot typically includes integrations in its base plan with options to extend.. Salesforce Sales Cloud, on the other hand, limits integrations to specific plans or charges..
6. Do Hubspot and Salesforce Sales Cloud include AI-powered features?
Hubspot offers AI features such as automation, insights, while Salesforce Sales Cloud provides AI tools such as automation, insights.
7. How long does implementation usually take for Hubspot and Salesforce Sales Cloud?
Hubspot is generally quicker to deploy, often taking Varies. Salesforce Sales Cloud typically requires Varies.
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