Hubspot vs Freshsales Suite: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas Freshsales Suite is an comprehensive CRM suitable for businesses of all sizes. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while Freshsales Suite offers AI-powered CRM (Freddy AI) with pipeline, built-in phone and chat, and marketing automation. Free for 3 users; Growth, Pro, Enterprise; 21-day free trial.
Hubspot vs Freshsales Suite: Detailed Comparison
| CRM Features | Hubspot | Freshsales Suite |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs Freshsales Suite: Pricing
| Pricing | Hubspot | Freshsales Suite |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | Yes; free for up to 3 users |
| Free Trial Duration | Free tools available; paid trials vary | 21-day free trial |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | $9 |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Per user; billed annually |
| Monthly Billing Option | Yes; higher rate than annual | Contact vendor |
| Annual Billing Option | Yes; discount for annual | Yes |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Yes; prices shown are annual |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | Free (3 users); Growth $9/user/month |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | $39/user/month (Pro) |
| Highest / Enterprise Plan Price | Enterprise; contact sales | $59/user/month (Enterprise) |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | None for free; 1+ for paid |
| Contract Requirement | No long-term contract; month-to-month available | No long-term contract; month-to-month available |
| Add-on Costs | Add-ons and extra seats available; varies by hub | Freddy AI packs, CPQ; varies |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; Free, Growth, Pro, Enterprise |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | Varies by plan |
| Support Level by Plan | Varies by plan; higher tiers get more support | 24x5 support on all plans |
| Onboarding / Setup Fees | Optional professional services | No mandatory setup fee |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Contact vendor |
| Price Transparency Level | High; public pricing on website | High; public pricing on website |
Hubspot vs Freshsales Suite: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose Freshsales Suite if you are a businesses of all sizes that needs a comprehensive CRM that offers AI-powered CRM (Freddy AI) with pipeline, built-in phone and chat, and marketing automation. Free for 3 users; Growth, Pro, Enterprise; 21-day free trial..
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or Freshsales Suite?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas Freshsales Suite offers AI-powered CRM (Freddy AI) with pipeline, built-in phone and chat, and marketing automation. Free for 3 users; Growth, Pro, Enterprise; 21-day free trial. and is ideal for businesses of all sizes.
2. Which is cheaper, Hubspot or Freshsales Suite?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas Freshsales Suite's free plan starts from Free for 3 users; Growth $9/user/month; Pro $39; Enterprise $59; Suite includes marketing (500 contacts); 21-day trial. Hubspot is generally cheaper and more cost-effective than Freshsales Suite, making it ideal for small to mid-sized businesses.
3. How does Hubspot compare to Freshsales Suite for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. Freshsales Suite is suitable for teams that need advanced customization, reporting, and scalability.
4. What are the pros and cons of Hubspot and Freshsales Suite?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| Freshsales Suite |
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5. Are integrations included or paid separately for Hubspot and Freshsales Suite?
Hubspot typically includes integrations in its base plan with options to extend.. Freshsales Suite, on the other hand, limits integrations to specific plans or charges..
6. Do Hubspot and Freshsales Suite include AI-powered features?
Hubspot offers AI features such as automation, insights, while Freshsales Suite provides AI tools such as automation, insights.
7. How long does implementation usually take for Hubspot and Freshsales Suite?
Hubspot is generally quicker to deploy, often taking Varies. Freshsales Suite typically requires Varies.
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